Get Aloha Review 2026: Is It Better Than Review Wave?
You reach this point after seeing Get Aloha mentioned alongside Review Wave and wanting clarity on how the two are connected.
Older reviews, testimonials, and software listings still reference Review Wave, while newer pages point to Get Aloha, which makes it harder to understand what the platform really is today.
This guide breaks everything down in one place, explaining how Get Aloha evolved from Review Wave, what the platform offers now, and what real users say after using it, so you can move forward with clear and reliable context.
Get Aloha Overview
Aloha (also known as Get Aloha and previously Review Wave) is a patient engagement and practice growth platform designed for healthcare practices.
It combines review generation, patient communication, scheduling, and basic workflow automation into one system to reduce front-desk workload and improve patient experience and online visibility.
Get Aloha positions itself as an all-in-one solution for practices that want to manage reviews, automate reminders, use two-way texting, and keep patient workflows organized without relying on multiple tools.
Features
Below, we walk through the key tools Get Aloha offers so you can quickly understand what it actually does and how those features fit into day-to-day practice operations.
Reviews
Get Aloha automates review requests after appointments, helping practices consistently generate more Google reviews without relying on manual follow-ups.
Two-Way Texting
The platform enables real-time, two-way SMS communication using your business number, allowing staff to confirm appointments, answer questions, and follow up with patients efficiently.
Automation
Get Aloha uses automated workflows for reminders, recalls, follow-ups, and referrals, reducing front-desk workload while keeping patient communication consistent and timely.
Rest of Get Aloha’s Features
Beyond its core tools, Get Aloha also offers online scheduling so patients can book appointments anytime. It includes social proof widgets that display real reviews on your website, along with digital intake and consent forms that help reduce paperwork.
A shared calendar keeps appointments and staff aligned, while built-in practice analytics track review growth, engagement, and communication performance to support better decision-making.
Integrations
Here, we cover how Get Aloha connects with other systems and tools, giving you a clearer picture of how it fits into an existing software setup.
EHR & Practice Management Systems
Aloha connects with commonly used electronic health record (EHR) and practice management systems to support scheduling, patient communication, and workflow coordination without replacing existing software.
AI & Communication Tools
Aloha works alongside AI-powered call assistants and web chat tools to extend patient engagement beyond text and email while helping reduce front-desk workload.
ChiroUp (Chiropractic Integration)
Aloha offers an integration with ChiroUp, allowing chiropractic practices to align care planning tools with patient engagement and communication workflows.
Rest of Get Aloha’s Integrations
In addition to its core integrations, Get Aloha supports insurance eligibility verification tools used during patient intake.
It also works with website chat and lead capture features to help practices communicate with patients online. Connections to marketing and website tools allow practices to display reviews and run automated campaigns more easily.
Target Audience
This part breaks down who Get Aloha is really built for, helping you decide whether it aligns with your type of practice and workflow.
Chiropractic Practices
Get Aloha is built for chiropractic clinics that rely on consistent patient communication, online reviews, and automated scheduling to grow their practice and reduce front-desk workload.
Optometry Clinics
Optometry practices use Get Aloha to manage appointment reminders, patient follow-ups, and review generation while improving the overall patient experience across digital touchpoints.
Audiology Practices
For audiology clinics, Get Aloha helps streamline patient intake, scheduling, and ongoing communication, making it easier to manage long-term patient relationships and referrals.
Rest of Get Aloha’s Target Audience
In addition to chiropractic, optometry, and audiology practices, Get Aloha also serves other healthcare providers.
This includes dental offices, primary care clinics, urgent care centers, and specialty medical practices that rely on automated patient communication, scheduling, and review generation.
Pricing
Aloha uses a tiered subscription model that bundles its core patient engagement tools into different plans based on a practice’s needs.
All plans include key features like review generation, two-way texting, automated reminders, online scheduling, digital forms, and shared calendars, while higher tiers add more advanced automation and engagement tools.
The platform also offers optional add-ons, such as an AI receptionist, insurance verification, and website or SEO services, allowing practices to customize the system around their workflow rather than paying for a one-size-fits-all solution.
What Are Users Saying About Get Aloha/Review Wave?
At this point, we shift from features to real-world experience, sharing what actual users say after using Get Aloha in their own practices.
Positive Get Aloha Reviews
Users who leave positive feedback on Get Aloha often point to improved patient communication, faster review growth, and smoother front-desk operations as the biggest benefits.
“The two-way texting has been a game-changer for us. It’s exponentially increased our reviews.”
This review highlights one of Get Aloha’s strongest features: two-way texting. Practices value how easily they can communicate with patients after visits, which makes it more natural to request reviews and follow up without adding extra work for staff.
“We have literally doubled our online reviews in the last three months.”
This feedback emphasizes the platform’s ability to consistently generate public reviews when automation is set up correctly. For practices that depend on Google visibility and credibility, this kind of review growth directly supports patient acquisition.
“Aloha simplifies our front desk.”
Several users mention reduced front-desk workload as a key win. Automated reminders, messaging, and scheduling help staff spend less time on repetitive tasks and more time on patient care and in-office operations.
Negative Get Aloha Reviews
Negative feedback tends to focus on how reviews are routed, the time required to configure campaigns, and contract-related concerns rather than core functionality issues.
“Most of the reviews were internal reviews… people did not want to go leave a Google review.”
This comment points to a limitation in how internal feedback is handled. While internal reviews can be useful for practice insights, some users feel that too many patients stop there instead of completing a public Google review, which can limit SEO impact if not carefully configured.
“With more campaign options comes more time needed to set things up.”
This review reflects a common trade-off with feature-rich platforms. While Get Aloha offers flexibility, smaller teams may find campaign setup time-consuming, especially without dedicated staff to manage automation and messaging workflows.
“I had to pay cancellation fees when I needed to leave.”
Contract terms and cancellation fees are a concern raised by some users. This highlights the importance of understanding agreement details upfront, particularly for practices that anticipate changes to their EHR or software stack.
What Does SurgePoint Think About Get Aloha?
At SurgePoint, we view Aloha as a solid option for healthcare practices that want an all-in-one system for patient communication, scheduling, and review collection.
It’s clearly built for clinics that rely heavily on front-desk workflows and ongoing patient engagement.
That said, Get Aloha is designed as a broad practice platform, which can be more than some businesses need if their main focus is online reputation and visibility.
From our perspective, reputation management works best when it stays focused on reviews, insights, and how customer feedback actually drives trust and new business.
Is Get Aloha Worth It?
Whether Get Aloha is worth it largely depends on how much of the platform you plan to use and what your primary goals are as a practice.
Get Aloha IS Worth It If:
You Run a Healthcare Practice with High Patient Volume
Get Aloha is well-suited for clinics that manage frequent appointments and ongoing patient communication, where automation and texting can noticeably reduce front-desk workload.
You Want an All-in-One Patient Engagement Platform
If you prefer a single system that combines reviews, messaging, scheduling, forms, and basic analytics, Get Aloha offers a bundled approach that keeps these tools under one roof.
Reviews and Local Visibility Drive Your Growth
Practices that rely heavily on Google reviews and local search visibility may benefit from Get Aloha’s automated review requests and follow-up workflows.
Get Aloha ISN’T Worth It If:
You Only Need Review Generation
If your main goal is simply collecting and managing reviews, a more focused reputation platform may feel easier to manage than a full patient engagement system.
You Have a Small Team with Limited Setup Time
Some users note that configuring campaigns and workflows takes time, which can be challenging for smaller teams without dedicated staff.
You Want Maximum Flexibility with Fewer Commitments
Practices that expect frequent changes to their software stack or prefer minimal contractual commitments may want to carefully review Get Aloha’s terms before committing.
Conclusion
Choosing the right platform ultimately comes down to what you want to prioritize next.
If you’re still comparing tools, we’ve put together deeper resources that may help you evaluate alternatives more clearly, including our comparison of Demandforce vs SurgePoint and a broader guide on Demandforce alternatives. We also regularly share practical insights on our blog, especially around how reputation marketing actually works in real-world scenarios.
For teams looking for a more focused, insight-driven approach, our platform is built around helping reviews do more than just exist online.
Through our Reviews, Referrals, Insights, and Repeat tools, we help businesses turn customer feedback into visibility, trust, and repeat growth. You can explore how everything fits together on our main site if you want a broader overview.
We also work closely with specific industries and tailor our approach depending on the business type, including law firms, dentists, doctors, med spas, plumbers, landscapers, and window cleaners.
If you have questions or want to talk through your specific use case, feel free to reach out to us anytime at info@thesurgepoint.com.
Wherever you land after this article, we wish you nothing but success in building a reputation that truly works for your business.
